Shipping

Shipping Policy

We’re so excited to ship your candles your way! Please review our shipping info below:

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📦 Processing Time

All orders are processed within 1–3 business days. Once shipped, you’ll receive a confirmation email with tracking info.

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🇺🇸 U.S. Shipping Only

At this time, we only ship to valid U.S. addresses.

We do not ship to Canada, Mexico, the Dominican Republic, or any other international locations.

Orders placed with a non-U.S. address will be canceled and refunded.

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🚚 Shipping Methods

We use standard ground shipping via USPS, UPS, or FedEx depending on the order size and destination. Most orders arrive within 3–7 business days after processing.

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🕵️♀️ Tracking Your Order

You’ll receive a tracking number via email once your package is on its way. Please allow 24–48 hours for tracking to update.

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❓ Questions?

If you have any questions about your order or shipping status, feel free to reach out to us at info@houseofvelas.com.